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Driver licences


A licence issued by Tunbridge Wells Borough Council allows the holder to drive a hackney carriage or private hire vehicle.

Tunbridge Wells Borough Council only issues dual driver licences

To apply you will be required to undertake and pass the computerised knowledge test and complete the relevant Disclosure and Barring Service (DBS) check (previously Criminal Records Bureau (CRB) check).

About the test

On the day of your test evidence must be provided demonstrating your right to work in the taxi and private hire sector as set out in the acceptable documents list. If you fail to provide evidence you will not be permitted to sit the test.

To pass the knowledge test applicants are required to correctly answer questions on the Council’s hackney carriage and private hire licensing policy, the Highway Code, customer care, safeguarding awareness (safeguarding video), fare tariffs and knowledge of the borough, which will include places of interest, roads and journeys as listed in the sample bank of routes.

The bank of routes only represents a sample of the potential routes that may come up as part of the test. They do not represent all of the routes that may be part of the test. It is the responsibility of the applicant to ensure they have a comprehensive knowledge of the borough to assist them in passing this element of the test.

Applicants are encouraged to study a map or local A-Z.

Applicants should be aware that significant knowledge of the area will be required in order to achieve a pass. There are various ways in which applicants can attain the knowledge which could include, but is not limited to, using Google maps and driving around the borough to familiarise themselves with the potential routes that may form part of the test.

Read through our frequently asked questions for more information about the computerised knowledge test.

Booking your test

When submitting your booking request, please ensure you attach a copy of your receipt of payment of the knowledge test fee. Please note appointments will not be made for bookings that do not include a valid receipt.

Book your test

On receipt of your booking request, a member of the Licensing team will contact you confirming the date and time of your test appointment.

If you are unable to attend your scheduled appointment, you will be eligible for a refund providing you have notified the licensing department at least two working days before the date of your test.

Applicants are restricted to three attempts (no time limit) to pass the computerised knowledge test. The fee to undertake each test is £50.

Each test consists of 61 questions which are selected at random from a bank of questions. In order to achieve a pass an applicant must score more than 80% in all categories except safeguarding which requires a 100% pass mark.

If an applicant is unsuccessful after three attempts they will not be permitted to re-sit a further test until a period of six months has passed, as it is considered that an applicant who has failed to pass the knowledge test within three attempts needs to develop the required level of knowledge.

In order to apply for a driver licence you need to:

  • submit an application form (online or by post)
  • make an appointment with the Administration Officer
  • pay the fee (see below for details)
  • provide the following:
    • DVLA check code (obtain from GOV.UK - view driving licence)
    • medical form
    • Driving Standards Assessment test (you must use a provider from our approved list)
    • ID checklist
    • Disclosure and Barring Service (DBS) - applicants are required to have read the DBS Enhanced Check Privacy Policy before making an application for disclosure, and applicants will be asked to declare they have read and understood how the DBS will process their personal data on their application form. We strongly encourage all licensed drivers to sign up to the DBS Update Service. Signing up to this service will make the driver renewal process easier.
    • DBS Update Service
    • your full UK driving licence or acceptable non-UK driver licence for at least one year
  • DVLA check code, medical form, Driving Standards Assessment test and ID checklist can be provided at anytime during the process. DBS, DBS Update Service and your driving licence will be required at your meeting with the Administration Officer.
To make an appointment with the Administration Officer or to arrange submission of your documents, please contact us on 01892 554034 or email licensing@tunbridgewells.gov.uk.

Apply online

Before your start:

  • you will need your unique candidate reference number (provided with your computerised knowledge test results notification)

Apply online

Apply by post

Post your application to:

P.O. Box 182
Sevenoaks
Kent
TN13 1GP

Existing licensed drivers must apply to renew their licence a minimum of 14 days before it expires. Failure to do so may result in you having to apply as a new applicant.

In order to renew your driver licence you need to:

  • submit an application form (online or by post)
  • make an appointment with the Administration Officer
  • pay the fee (see below for details)
  • provide the following:
  • Medical form, medical examination completed by your own GP and ID checklist can be provided at anytime during the process. DBS, DBS Update Service and DVLA check code will be required at your meeting with the Administration Officer.
To make an appointment with the Administration Officer or to arrange submission of your documents, please contact us on 01892 554034 or email licensing@tunbridgewells.gov.uk.

Renew online

Renew online


Renew by post

Post your renewal application to:

P.O. Box 182
Sevenoaks
Kent
TN13 1GP

Payments can be made:

  • using a Debit or Credit card by calling (01732) 227 001
  • in person at our Gateway office in Tunbridge Wells. For details of how to find the Gateway and for opening hours, please see the Gateway pages