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Contact us


Our most popular online benefits services

We also offer a range of other online benefits services and information.

For enquiries about Housing Benefit, Council Tax Support, and any other benefits matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online bins and recycling services

We also offer a range of other online bins and recycling services and information.

For all questions relating to bin collections, recycling sites, and any other waste matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online Council Tax services

We also offer a range of other online Council Tax services and information.

For enquiries about your Council Tax bill, discounts and exemptions, and any other Council Tax matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online housing services

We also offer a range of other online housing services and information.

For advice on the housing register, bidding, homelessness, and any other housing matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online parking services

We also offer a range of other online parking services and information.

To discuss parking permits, parking fines, and any other parking matters:

Telephone: 01892 526121

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online planning services

We also offer a range of other online planning services and information.

For enquiries about planning permission, and any other planning matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


For all other council services:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


You can write to us at:

Tunbridge Wells Borough Council
Town Hall
Mount Pleasant Road
Royal Tunbridge Wells
Kent TN1 1RS