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MyTWBC

Book a bulky or electrical item collection


You can use this service to book a collection of large household items (bulky waste) that won't fit in your bin.

You can also use this service to book a collection of electrical items.

Before you start

Collections cost £53 per collection slot.

A collection slot comprises up to four household items with a maximum of one fridge, or freezer, or fridge freezer.

Please see the list of items accepted on our frequently asked questions page, as some items may not be collectable. This page also gives details of other ways to dispose of large items.

Book a collection

To book a collection, you'll need:

  • to live in a residential property within the borough
  • a debit or credit card to make a secure online payment, or
  • if you are a resident in receipt of Band 1 Council Tax reduction scheme and of working age, or in receipt of Council Tax reduction scheme and of non-working age, you are entitled to one free collection every 90 days - you will need your National Insurance number and benefit reference number
  • to agree to our terms and conditions and read our frequently asked questions about collections

Start now