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MyTWBC

Book a bulky or electrical item collection


You can use this service to book a collection of large household items (bulky waste) that won't fit in your bin.

You can also use this service to book a collection of electrical items.

Before you start

  • Standard collection: £70 per slot (up to four items).
  • Affordable collection: £10 processing charge for eligible residents (one collection every 90 days).
  • Item limits: Each slot includes a maximum of one fridge, freezer, or fridge-freezer

Please check our  frequently asked questions for the full list of accepted items and alternative ways to dispose of large goods.

Book a collection

To book a collection, you will need:

  • to live in a residential property within the borough
  • a debit or credit card to make a secure online payment
  • For affordable collections (£10): To be a resident in receipt of Band 1 Council Tax Reduction Scheme (working age) or any Council Tax Reduction Scheme (non-working age). You will need your National Insurance number and benefit reference number to complete the booking.
  • to agree to our terms and conditions

Start now