Housing and accommodation support
Whether you’re a council tenant or live in private accommodation, support is available if you’re worried about rising housing costs or homelessness.
Tunbridge Wells Borough Council Housing department
Town & Country Housing
Paddock Wood Community Advice Centre
PWCAC provides a free, confidential, and impartial advice service. They can give advice and support on debt and money, employment, housing and homelessness, mental health support and welfare benefits matters.
Opening hours: Open Monday to Friday from 9:30am to 1:30pm and offer face-to-face appointments as well as a drop-in service.
Citizens Advice North and West Kent
Tunbridge Wells and District Citizens Advice has merged with Citizens Advice North and West Kent. They provide the advice people need for the problems they face. They offer information and advice on a wide range of issues to those living or working in the North and West Kent Area (Tunbridge Wells, Dartford, Swanley, Gravesham, Sevenoaks and Tonbridge).
Royal Victoria Place
Monday to Thursday 10am to 4pm.
The Southborough Hub
Mondays 9.30am to 1pm for pre-booked appointments and 1.30pm to 4pm for drop in sessions.
Wednesdays 10am to 12.30pm for drop-ins, 2pm to 4pm for pre-booked appointments.
Money Advice Hub
The Citizen’s Advice Bureau is supporting people who are struggling financially or need support to manage the rising cost of living through its new Money Advice Hub. The service is completely free and confidential.
You can access the service online (with video call and webchat functions) or by calling the freephone number on 0800 808 5622 (Monday to Friday, 8am to 8pm).