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MyTWBC

Pay, benefits and hybrid working.

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Benefits typically include:

  • Local Government Pension Scheme
  • Generous annual leave entitlement, with additional days for long service and also an additional 3 days for all staff in December
  • Options for hybrid working (where advertised in the role)
  • Learning and development opportunities, including professional qualifications for some posts
  • Employee assistance programme accessed 24/7 including a number of face-to-face counselling session
  • Access to our benefits platform ‘Hapi’ including shopping discounts and a virtual GP service
  • Flu and Eye Care vouchers
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“We offer a competitive local government pay and benefits package, alongside the flexibility and support people need to do their best work and live well outside of it.”

William Benson, Chief Executive

Whether you're joining us for your first role or looking for the next step in your career, there’s room to grow here; and people who’ll help you along the way.

People join us for different reasons – purpose, development, stability and location.

Where
You fit in

Our work is more varied than many people expect.

Alongside well-known services like waste and planning, we have teams in theatre, museum and culture, digital, finance,bereavement services, housing, customer services, communications, HR and more.

Many of our teams have strong links to the community, working directly with residents and local partners.

Others support the borough behind the scenes; all playing a part in keeping Tunbridge Wells thriving.

Photo of Ed fixing a fire alarm

Professional & Technical

Planning, legal, finance, HR, digital and other specialist teams that keep the Council running and support decision-making.

Photo of Ed setting up an exhibition

Front-line Services

Roles that work directly with residents, businesses and local places – from customer services and housing to environmental services.

Photo of Jeremy from the Amelia

Early careers & routes in

Apprenticeships, entry-level roles and opportunities to move across teams once you’re here.

Frequently asked questions

Do you offer hybrid working?

Many roles offer some form of hybrid working, depending on the service. Details are outlined in job adverts and can be discussed at interview.

Is there progression?

Of course - there are opportunities to develop through internal moves, professional training and on-the-job learning.

What is the pay structure?

Upon a years' service a review is undertaken by the manager with HR so the staff member can progress to the next point in their payband. You will see a 2.5% increase in base pay.

Upon two years' service a second review is undertaken by the manager with HR so the staff member can progress to the top point in their pay band. You will see another 2.5% increase in base pay. In April each year, all salaries are reviewed and normally a cost-of-living increase is applied.

Do I need previous local government experience?

Not always. For many roles, we’re more interested in your transferable skills, values and potential. Where specific experience is essential, we’ll explain this clearly in the advert.

How long does the recruitment process usually take?

Timelines vary by role, but we aim to shortlist within 1 week of the closing date and hold interviews shortly after. We’ll keep you updated once you’ve applied.

Can I get feedback if I’m unsuccessful?

Yes. While we can’t offer feedback at shortlisting stage, we can provide feedback following the interview.

Our HR team

Discover more about working at the council

"We have a really good team, we all get on, so that's sort of the positive environment to work in."