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Car park faults

You can use this service to tell us about a problem you've experienced with any equipment in our car parks.

Before you start

You can tell us about problems with:

  • a ticket machine
  • a car park lift
  • any other equipment in the car park

Please note that if you lost money due to a ticket machine fault and you wish to apply for a car park payment refund, you should use our car park refund service. This form is only for reporting faults.

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