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MyTWBC

What We Do


We provide events and activities such as the ice rink for residents to enjoy

Every year, we assess the environmental impact of over

500

planning applications

We provide

4,770

spaces in our car parks

The Amelia Scott welcomes over

1,000

visitors a day

We protect the public by ensuring legitimate taxis and private hire vehicles are licensed

We negotiate lease renewals, new lettings and receive income from rents of around

£2.5 Million

every year

Our Community Safety Unit works with partner agencies to ensure our borough consistently remains one of the safest in the county

Our shopping centre, the Royal Victoria Place, attracts

5 million visitors

to the town centre annually

We maintain and monitor

43 CCTV

cameras across the borough to keep residents safe

We carry out annual maintenance to ensure our buildings remain safe, compliant and in good shape

We manage

23 parks,

open spaces and sports grounds for residents to enjoy

We collect recycling and waste from over

53,000

households each week

We welcome around

100,000

visitors to the Assembly Hall Theatre to more than 133 shows each year

We support the business community and new businesses wishing to open in the borough

We manage local and national elections in the borough, so that

86,000

residents can vote with ease

The Visit Tunbridge Wells website attracts approximately

390,000

visitors annually

We receive approximately

£3.5 Million

in developer contributions each year to spend on infrastructure across the borough to improve local communities

We inspect around

400

food businesses each year to check that hygiene standards are maintained for customers

We support over

1,000 households

each year with housing assistance and advice, Our work prevents over

130

households becoming homeless. We support over

100

homeless households find suitable places to live

We help over

3,000

residents each year who are looking to extend and improve their homes safely and sustainably

The Kent & Sussex Crematorium supports over

2,000

bereaved families each year

We send our Local magazine every three months (that costs only 12p), update our website and email

20,000 people every week

to keep everyone informed