Our policies and procedures
This section includes current written protocols, policies and procedures for delivering our services and responsibilities. Please note that all the information in this table has no fees or exemptions.
|Information||Definition||Who||How to access|
|Policy and procedure||Constitution, codes of practice, memoranda of understanding, procedural and contract standing orders, internal guidance about the division of responsibilities between committees and delegated authority, policies on communications between councillors & members of staff.||Committee||
|Policies and procedures||Protocols, policies and procedures for delivering services and responsibilities.||Committee||
|Policies and procedures about the recruitment and employment of staff|
Policies, statements, procedures and guidelines relating to recruitment.
|Customer service||Customer service standards||Gateway||
Tunbridge Wells Borough Council Public Services Trust Charter Data Protection Act 1998
This Charter sets out the standards of service that you can expect from Tunbridge Wells Borough Council in the way it handles personal information.
|Tunbridge Wells Borough Council||