Getting around with disabilities
Information about services available to help people with disabilities get around the borough of Tunbridge Wells.
Contents
Parking
Disabled permit holders park for free at all times, in all car parks, provided that a valid Blue Badge is clearly displayed.
For information about the spaces available in our council run car parks, as well as disabled parking advice more generally, please visit our Blue Badge parking page.
Community transport
The following voluntary organisations may be able to help with transport and getting around.
Kent Karrier
Kent Karrier is a fully accessible dial-a-ride service which takes its members directly from their door to the nearest town centre. Kent Karrier is operated by Kent County Council (KCC), and further details can be found on the KCC website.
Dial 2 Drive
Dial 2 Drive is a community volunteer transport service for people unable to access public transport due to older age, illness or disability, living in West Kent. For more information please visit the Dial 2 Drive website.
Buses
You may be eligible for a free disabled persons bus pass.
For further information about bus travel in general, including routes and maps, and Plus Bus across Kent, please visit the Kent County Council website.
Arriva Kent and Sussex
The main bus service operator in the area is Arriva. Arriva are gradually introducing accessible buses on more of their routes and services. For further details, please visit the Arriva website.
Traveline
The Traveline website provides local and national UK passenger transport information, which can be used for planning a journey by bus, coach or train.
Trains
The majority of train services in the borough are operated by Southeastern Railway. For general information , including timetables, please contact Southeastern Customer Services:
- telephone: 0845 000 2222
- Southeastern Railway website
Stations
Tunbridge Wells station
- parking, including disabled bays are available on both sides of the station
- both platforms are wheelchair accessible, platform two is accessed by a lift
- disabled toilet
High Brooms station
- parking, including disabled bays are available on platform one
- no wheelchair or level access is available for platform two
- no toilets
Paddock Wood station
- parking, including disabled bays is available on both sides of the station
- both platforms are wheelchair accessible
- disabled toilet
Rail travel tips
If you are planning to travel by rail and have a disability that makes travelling by train difficult the Southeastern Assisted Travel helpline can help to plan your journey:
- telephone: 0800 783 4524
- textphone: 0800 784 4548
Disabled persons railcard
If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard, to find out more about the scheme visit the disabled persons railcard website or contact the Southeastern Railway Disabled Persons Railcard helpline on 01912 188103.
Taxis
Some of the licensed Hackney Carriage vehicles in the borough of Tunbridge Wells are accessible for customers using wheelchairs.
Click to view our list of designated wheelchair accessible vehicles.