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Ways to pay your bill


Direct Debit

Direct Debit is the simplest and most convenient way to pay your bill.

Set up a Direct Debit

Online payments

Online payments can be made by visiting our secure payment site.

Pay online

Telephone payments

Payments can be made by calling our secure automated telephone payment line.

Telephone: 0800 023 7086

Please follow the prompts to make your payment. You will be given a transaction number when your payment is successfully completed.

Internet banking / standing order

You can make payments through your own online banking by transferring payment to our account or by setting up a regular standing order. Please ensure you quote your account reference number on all payments.

Our bank details are:

Lloyds TSB
PO Box 72
Bailey Drive
Gillingham Business Park
Kent
ME8 0LS

Account details

Name: Tunbridge Wells Borough Council
Sort code: 30-00-02
Account number: 01396914

IBAN
GB02LOYD30000201396914

BIC
LOYDGB2LCTY