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MyTWBC

Ask for help to put your bins out


Assisted collections

If you have difficulty moving your recycling and refuse containers for health or mobility reasons, you can apply for an assisted collection.

How does it work?

Once your application for assisted collections is approved we will collect and return your containers to the agreed location.

Who is it for?

Assisted collections are for people who can't put their bins out at the boundary of the property.

We can also offer you this help as a temporary service if you have short-term health or mobility issues.

Before you start

You should only apply for this service if there is no-one else in the property able to put the recycling and refuse containers out for you.

We will review your application and we may contact you to discuss your needs and agree a location for your containers to be stored.

Start now