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Universal Credit


The government is making changes to simplify the benefit system. Only one claim will need to be made, and only one payment received. The payment will be monthly in arrears. Advice and support is available should you want advice on budgeting your money over the month.

What is Universal Credit?

Universal Credit is a payment to help with your living costs and is paid monthly.

You may be able to get it if you are on a low income or out of work.

Whether you can claim Universal Credit depends on where you live and your circumstances.

The GOV.UK website provides further advice about Universal Credit, including eligibility and how to claim.

When will these changes happen?

  • From November 2018 there will be a full digital service for all new claimants.
  • 2018 - 2022 existing Jobseeker's Allowance (JSA), Employment and Support Allowance (ESA) and Income Support claimants will move to Universal Credit.

Who will be affected?

Universal Credit will affect households of working age who claim in-work and out-of-work benefits, including Income Support, income based Jobseeker’s Allowance or Employment and Support Allowance, Housing Benefit, Child Tax Credit and Working Tax Credit.