LWWL Privacy Policy
Tunbridge Wells Borough Council
Mount Pleasant Road
Royal Tunbridge Wells
Kent
TN1 1RS
We collect information from you when you visit tunbridgewells.gov.uk, also when you contact us in writing, provide evidence, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
When a nomination is submitted for the Love Where We Live Awards, either via our online nomination form or by sending in a completed paper copy of the nomination form, we will collect personal data on both the nominator (the person making the nomination) and the nominee (the person or organisation being nominated).
We will collect the following information:
Nominator:
Name, contact phone number and email
Nominee:
Name, age (if under 16), contact phone number and email
If the person being nominated is under 16, we will also require confirmation of parental consent; if parental consent has not been obtained we will not be able to accept the nomination.
We will also collect information on the individual or organisation contained in the nomination itself, detailing why the person or organisation has been nominated and why they deserve an award.
We collect this information to enable us to facilitate the Awards programme.
We will use the data on both the nominator and nominee to contact those individuals regarding the Awards, if necessary.
We will contact a nominator if we have a query regarding their nomination.
We will contact a nominee if they are selected as a finalist by the judging panel.
The names of the individuals and organisations nominated will be disclosed to the judging panel as part of their selection process. Details of the finalists will also be disclosed to the local media, with their consent, for promotional purposes.
Nominators and nominees may be contacted the following year regarding that year’s awards campaign to invite them to nominate again.
We won't use it for any other purposes without your consent, or without telling you first.
Sometimes we have to give it to other authorities, organisations or people. This would be for the prevention or detection of crime, or because of legal matters, for example. We don't need your consent to do this, but if we can, we'll let you know if we've passed your information on.
Maidstone Borough Council stores your information on our behalf. View the Maidstone Borough Council privacy information.
The names of the individuals and organisations nominated will be disclosed to the judging panel as part of their selection process. The judging panel comprises the sponsors of the awards and senior council staff.
We will share details of the finalists with local media, after obtaining the consent of the individuals and organisations concerned.
- Access – you can request copies of any of your personal information that is held by the council.
- Rectification – you can ask us to correct any incorrect information.
- Deletion – you can ask us to delete your personal information. The council can refuse to delete information if we have a lawful reason to keep this.
- Portability – you can ask us to transfer your personal data to different services or to you.
- Right to object or restrict processing – you have the right to object to how your data is being used and how it is going to be used in the future.
- Right to prevent automatic decisions – you have to challenge a decision that affects you that has been made automatically without human intervention, for example an online form with an instant decision.
We will only keep it for as long as is necessary for the purpose for which it was collected.
We will hold nominator and nominee details for a period of 18 months from the date of receipt for the purposes of contacting them the following year to see if they wish to be involved in the awards programme again.
Once we no longer need it, we will keep the data for a set period (a retention period) but not use it. When the retention period expires we will delete your information from our records. If you would like to know the retention periods for our most common forms of information, please see our Retention Schedule or Record of Processing Activity on our website.
We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us.
We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.
There are no automated decisions in this process.
If you are accessing online services and are aged 13 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
What are cookies and why are they used?
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them on our privacy and cookies page.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer.
Email: dataprotection@tunbridgewells.gov.uk
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO) at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
Alternatively, visit the ICO website or email casework@ico.org.uk.