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Housing Register proofs checklist

When you make a Housing Register application online, it will not be processed until you provide copies of all of the following documents if they are relevant to you.

Documents required

  • photo identification for all applicants (including children): copy of passport, driving licence or birth certificates if photo ID not available.
  • proof of residence - applicants to provide a recent copy of one of the following:
    • rent card/book or tenancy agreement
    • recent bill or credit payment book for gas, electricity, water supply, council tax, etc
    • confirmation from employer or Department for Work and Pensions (DWP)
    • notice to quit, Section 21 or property repossession if applicable
    • if you are living with friends or family and have been asked to leave, please provide evidence of this
  • proof of income - provide all of these that are relevant to you and each member of your household aged over 18 years;
    • wage slips covering last 3 months (12 weekly, 6 fortnightly or 3 monthly)
    • current statements from all bank/savings accounts covering last 3 months. These need to be full statements not screenshots from an app.
    • proof of all benefits received for example Income support, Disability Living Allowance, Universal Credit, Personal Independence Payment, Employment and Support Allowance, Jobseekers Allowance
  • if you are applying for housing and own your own home, you will need to provide us with a current valuation for the property and your most recent mortgage statement if you still have a mortgage. If a property has been sold within the last three years, please provide details of the sum received from the sale.
  • if you have children living with you, proof of the following is needed:
    • Child Benefit award letter
    • custody or residence order or a letter from your solicitor if applicable
  • If you are pregnant, please provide a copy of your maternity notes which show your estimated delivery date or your MAT B1 certificate which your doctor/midwife will give you when you are 24 weeks pregnant.

Sending documents and timescale

Documents must be uploaded onto your housing register account at Kent Homechoice website.

Anything you send to us needs to be in a clear and readable format, in portrait view, and the file size needs to be below 8MB.

You have 28 days to upload the documents, if we do not receive your documents within this timescale, your application cannot be assessed and will be closed.

Further information

If you have any queries or require further information, please email us allocations@tunbridgewells.gov.uk.

If you have any queries or require further information, please message us through your account at Kent Homechoice or email us allocations@tunbridgewells.gov.uk.

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