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Contact us


Click or tap a council service below to see the most popular online services and how to make contact by email or telephone.

What are you contacting us about?

Our most popular online benefits services

We also offer a range of other online benefits services and information.

For enquiries about Housing Benefit, Council Tax Support, and any other benefits matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online bins and recycling services

We also offer a range of other online bins and recycling services and information.

For all questions relating to bin collections, recycling sites, and any other waste matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online Council Tax services

We also offer a range of other online Council Tax services and information.

For enquiries about your Council Tax bill, discounts and exemptions, and any other Council Tax matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online housing services

We also offer a range of other online housing services and information.

For advice on the housing register, bidding, homelessness, and any other housing matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online parking services

We also offer a range of other online parking services and information.

To discuss parking permits, parking fines, and any other parking matters:

Telephone: 01892 526121

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


Our most popular online planning services

We also offer a range of other online planning services and information.

For enquiries about planning permission, and any other planning matters:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


For all other council services:

Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.


You can write to us at:

Tunbridge Wells Borough Council
Town Hall
Mount Pleasant Road
Royal Tunbridge Wells
Kent TN1 1RS