Coronavirus (COVID-19)
Some of our services have temporarily stopped or changed. See our Changes to Council services page for services’ status and our Coronavirus updates section for latest information.

Contact Us

Before picking up the phone, are you looking for one of the following services?

All General Enquiries


Switchboard

Telephone 01892 526121
Email info@tunbridgewells.gov.uk

SMS 07870 526121


Animals


Lost and Found Dogs

Telephone 01892 554426
Email info@tunbridgewells.gov.uk


Dead Animals

Telephone 01892 554426
Email info@tunbridgewells.gov.uk


Animal Noise

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Pests and Infestations

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Arts & the Museum


Museum & Art Gallery

Telephone 01892 554171
Email museum@tunbridgewells.gov.uk


Arts

Telephone 01892 554405
Email arts@tunbridgewells.gov.uk


Benefits


Council Tax Support

Telephone 01892 554601
Email benefits@tunbridgewells.gov.uk


Housing Benefit

Telephone 01892 554601
Email benefits@tunbridgewells.gov.uk


Bins & Recycling


General Bins and Recycling Enquiries

Telephone 01892 554426
Email info@tunbridgewells.gov.uk


Book a Bulky Waste or Electrical Item Collection

Telephone 01892 554426
Email info@tunbridgewells.gov.uk


Big Clean Up

Telephone 01892 554426
Email depot@tunbridgewells.gov.uk


North Farm Tip

Telephone 03000 417 373
Email


Building Control


Building Control - New Applications

Telephone 01892 554124 or 01892 554116
Email bcr@tunbridgewells.gov.uk


Building Control - General Enquiries

Telephone 01892 554124 or 01892 554116
Email buildingcontrol@tunbridgewells.gov.uk


Building Control Team Leader - Glenn Cooper

Telephone 01892 554015
Email glenn.cooper@tunbridgewells.gov.uk


Principal Building Control Surveyor - Steve Bolton

Telephone 01892 554213
Email steve.bolton@tunbridgewells.gov.uk


Principal Building Control Surveyor - Stephen Hursell

Telephone 01892 554114
Email stephen.hursell@tunbridgewells.gov.uk


Building Control Surveyor - Dave Wright

Telephone 01892 554631
Email david.wright@tunbridgewells.gov.uk


Building Control Surveyor - Wayne Martin

Telephone 01892 554499
Email wayne.martin@tunbridgewells.gov.uk


Business Rates


Business Rates

Telephone 01892 526121
Email businessrates@midkent.gov.uk


Business Support


Business Support

Telephone 01892 554229
Email business@tunbridgewells.gov.uk


Cemetery & Crematorium


Cemetery & Crematorium

Telephone 01892 523894
Email bereavement@tunbridgewells.gov.uk


Chief Officers


Switchboard

Telephone 01892 526121
Email info@tunbridgewells.gov.uk

SMS 07870 526121


The Mayor's Office

Telephone 01892 554282
Email mayor@tunbridgewells.gov.uk


Committee & Elections


The Mayor's Office

Telephone 01892 554282
Email mayor@tunbridgewells.gov.uk


Committee

Telephone 01892 554413
Email committee@tunbridgewells.gov.uk


Electoral Services

Telephone 01892 554025
Email elections@tunbridgewells.gov.uk


Communications & Engagement


News and Press Enquiries

Telephone 01892 554032
Email communications@tunbridgewells.gov.uk


Love Where We Live Awards

Telephone 01892 554085
Email lovewherewelive@tunbridgewells.gov.uk


Local Magazine

Telephone 01892 554278
Email localemail@tunbridgewells.gov.uk


Community Centres


Camden Centre

Telephone 01892 521384
Email camden.centre@tunbridgewells.gov.uk


TN2

Telephone 01892 538230
Email tn2@tunbridgewells.gov.uk


Number One

Telephone 01892 514544
Email onecommunity@btconnect.com


Community Grants


Community Grants

Telephone 01892 554195
Email communitygrants@tunbridgewells.gov.uk


Council Plans & Strategy


Policy and Performance

Telephone 01892 554203
Email policy@tunbridgewells.gov.uk


Council Tax & Benefits


Council Tax

Telephone 01892 526121
Email counciltax@tunbridgewells.gov.uk


Benefits

Telephone 01892 526121
Email benefits@tunbridgewells.gov.uk


Councillor Code of Conduct


Committee

Telephone 01892 554413
Email committee@tunbridgewells.gov.uk


Monitoring Officer

Telephone 01892 554257
Email monitoring.officer@tunbridgewells.gov.uk


Customer Services


Customer Service Team

Telephone 01892 526121
Email info@tunbridgewells.gov.uk

Fax 01892 534227

SMS 07870 526121


Democratic Services


The Mayor's Office

Telephone 01892 554282
Email mayor@tunbridgewells.gov.uk


Committee

Telephone 01892 554413
Email committee@tunbridgewells.gov.uk


Electoral Services

Telephone 01892 554025
Email elections@tunbridgewells.gov.uk


Disability & Access


Access Officer

Telephone 01892 554108
Email info@tunbridgewells.gov.uk


Economic Development


Business Support

Telephone 01892 554229
Email business@tunbridgewells.gov.uk


Economic Development - General Enquiries

Telephone 01892 554229
Email business@tunbridgewells.gov.uk


Farmers Market

Telephone 01892 554244
Email farmersmarket@tunbridgewells.gov.uk


Public Transport Forum

Telephone 01892 554132
Email business@tunbridgewells.gov.uk


Emergency Planning


Emergency Planning

Telephone 01892 526121 (Ext 3344)
Email info@tunbridgewells.gov.uk


Environmental Health & Protection


Noise and Pollution

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Out of Hours Noise and Pollution Advice

Telephone 01892 515392
Email email address is not available


Air Quality

Telephone 01622 602450
Email sustainability@tunbridgewells.gov.uk


Food and Safety Team

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Pests

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Health and Safety

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Energy Advice

Telephone 01892 554648
Email sustainability@tunbridgewells.gov.uk


Health and Safety Executive

Telephone 0300 0031647
Email www.hse.gov.uk


Drains and Sewers

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Environment Agency Flood Line

Telephone 0345 988 1188
Email enquiries@environment-agency.gov.uk


Events


Farmer's Market

Telephone 01892 554244
Email farmersmarket@tunbridgewells.gov.uk


Finance


Payments to the Council

Telephone 01892 554228
Email twbc.accountsreceivable@tunbridgewells.gov.uk


Payments from the Council

Telephone 01892 554074
Email twbc.accountspayable@tunbridgewells.gov.uk


Procurement

Telephone 01892 554109
Email procurement@tunbridgewells.gov.uk


Food and Safety Team


Food and Safety Team

Telephone 01622 602450
Email foodandsafety@midkent.gov.uk


Freedom of Information & Data Protection


Freedom of Information Requests

Telephone 01892 554077
Email foi@tunbridgewells.gov.uk


Data Protection

Telephone 01892 554077
Email dataprotection@tunbridgewells.gov.uk


Healthier Communities


Health Team

Telephone 01892 554411
Email health@tunbridgewells.gov.uk


Housing


Housing Needs

Telephone 01892 554606
Email housingadvice@tunbridgewells.gov.uk

Fax 01892 548053


Out of Hours Housing Advice

Telephone 01892 515392
Email email address is unavailable


Private Sector Housing

Telephone 01892 554241
Email housingrenewal@tunbridgewells.gov.uk


Affordable Housing

Telephone 01892 554066
Email affordablehousing@tunbridgewells.gov.uk


Jobs & Vacancies


Jobs and Vacancies

Telephone 01892 554421
Email hr.enquiries@tunbridgewells.gov.uk


Kent County Council


Highway Services

Telephone 03000 418181
Email


Kent County Council General Enquiries

Telephone 03000 414141
Email county.hall@kent.gov.uk


Kent Gateways

Telephone 03000 414141
Email gateway@kent.gov.uk


Blue Badges

Telephone 03000 416262
Email bluebadgeteam@kent.gov.uk


Bus Passes

Telephone 03000 418383
Email buspass@kent.gov.uk


Libraries

Telephone 03000 413131
Email libraries@kent.gov.uk


Licensing


Noise and Pollution

Telephone 01622 602450
Email ehadmin@midkent.gov.uk


Taxi Licences

Telephone 01892 554034
Email licensing@tunbridgewells.gov.uk


General Licensing Enquiries

Telephone 01892 554034
Email licensing@tunbridgewells.gov.uk


Houses in Multiple Occupation Licences

Telephone 01892 554241
Email housingrenewal@tunbridgewells.gov.uk


Food Premises Licences

Telephone 01892 554234
Email environmentalhealthadminteamtwbc@midkent.gov.uk


Acupuncture, Body Piercing, Electrolysis and Tattooing Licences

Telephone 01892 554234
Email environmentalhealthadminteamtwbc@midkent.gov.uk


Street Trading

Telephone 01892 554034
Email licensing@tunbridgewells.gov.uk


Local Land Charges


Local Land Charges

Telephone 01622 602251
Email pslandcharges@midkent.gov.uk


Out of Hours


Tunbridge Wells Borough Council Out of Hours Service

Telephone 01892 515392
Email email address is unavaliable


Parking


General Parking Enquiries

Telephone 01892 554091
Email info@tunbridgewells.gov.uk


Parks & Open Spaces


Sports & General Bookings

Telephone 01892 554031
Email parks@tunbridgewells.gov.uk


Calverley Grounds & The Grove

Telephone 07795 666422
Email parks@tunbridgewells.gov.uk


General Parks Enquiries

Telephone 01892 554031
Email parks@tunbridgewells.gov.uk


Allotments

Telephone 01892 554031
Email parks@tunbridgewells.gov.uk


Out of Hours Parks Department

Telephone 07920 534369
Email parks@tunbridgewells.gov.uk


Grosvenor Recreation Ground

Telephone 07899 060527
Email parks@tunbridgewells.gov.uk


Hawkenbury Recreation Ground

Telephone 07775 703629
Email parks@tunbridgewells.gov.uk


St Johns Recreation Ground

Telephone 07500 228181
Email parks@tunbridgewells.gov.uk


Dunorlan Park

Telephone 07920 507196
Email parks@tunbridgewells.gov.uk


The Nevill Ground Pavilion

Telephone 01892 554031
Email parks@tunbridgewells.gov.uk


Planning


General Planning Enquiries

Telephone
Email planning@tunbridgewells.gov.uk


Planning Policy


General Planning Enquiries

Telephone
Email planning@tunbridgewells.gov.uk


Local Development Plan

Telephone 01892 554056
Email planning.policy@tunbridgewells.gov.uk


Public Transport


Bus Passes

Telephone 03000 418383
Email buspass@kent.gov.uk


Arriva Buses

Telephone 0191 5204000
Email enquiries@arriva.co.uk


Southeastern Railways

Telephone 0845 0002222
Email email address is not available


Stagecoach Buses

Telephone 08456 002299
Email eastkent.enquires@stagecoachbus.com


Sports & Leisure


Sports

Telephone 01892 554108
Email sports@tunbridgewells.gov.uk


Leisure

Telephone 01892 554108
Email leisure@tunbridgewells.gov.uk


Sports pitches evenings and weekends

Telephone 07920 534369
Email


Street Naming & Numbering


Street Naming and Numbering

Telephone 01892 554295
Email snn@tunbridgewells.gov.uk


Theatres


Assembly Hall Theatre

Telephone 01892 530613
Email boxoffice@tunbridgewells.gov.uk


Trinity Theatre

Telephone 01892 678678
Email enquiries@trinitytheatre.net


Queens Hall Theatre

Telephone 01580 711856
Email info@queenshalltheatre.co.uk


Tunbridge Wells Twinning & Friendship Association


TWTFA Secretary

Telephone 01892 833157
Email bill.hills@yahoo.com


Walking & Cycling


Public Rights of Way

Telephone 0845 3450210
Email prow@kent.gov.uk


Health Team

Telephone 01892 554245
Email healthteam@tunbridgewells.gov.uk


Welcome to Tunbridge Wells


General Bins and Recycling Enquiries

Telephone 01892 554426
Email info@tunbridgewells.gov.uk


Electoral Services

Telephone 01892 554025
Email elections@tunbridgewells.gov.uk


Council Tax

Telephone 01892 526121
Email counciltax@tunbridgewells.gov.uk


Benefits

Telephone 01892 526121
Email benefits@tunbridgewells.gov.uk


Kent County Council General Enquiries

Telephone 03000 414141
Email county.hall@kent.gov.uk


General Parking Enquiries

Telephone 01892 554091
Email info@tunbridgewells.gov.uk


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Tunbridge Wells Borough Council
Mount Pleasant Road
Royal Tunbridge Wells
Kent
TN1 1RS

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