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Parking permit FAQs


Resident permits

Enforcement will continue as normal, however, you can purchase a resident parking permit online (subject to terms and conditions). You can also apply for visitor vouchers only which are sold in sets of 10 days or 20 half days.

The terms and conditions of resident parking permits continue to apply. We do not offer transfers or refunds for resident parking permits or visitors vouchers under any circumstances.

All resident permit applications are made through our online permit system. Once you have uploaded the required documents (1 x proof of residency and 1 x proof of vehicle ownership) and paid by debit/credit card, the permit will be issued immediately. Your documents will be reviewed after issue. The system does not require any paper permits to be displayed as the Civil Enforcement Officer can see that you have a valid permit by scanning your vehicle registration number into their handheld device.

Following the Government’s move to Step 4 of its COVID-19 roadmap on 19 July 2021, the concession allowing resident permit holders 24 hour 7 day use of the public car parks has ended. Please see our resident permit charges page to find out more about resident parking concessions in our car parks.

Following the Government’s move to Step 4 of its COVID-19 roadmap on 19 July 2021, the concession allowing resident permit holders 24 hour 7 day use of the public car parks has ended. Please see our resident permit charges page to find out more about resident parking concessions in our car parks.

Enforcement operations have returned to normal, following lockdown easing.

Following the Government’s move to Step 4 of its COVID-19 roadmap on 19 July 2021, the concession allowing resident permit holders 24 hour 7 day use of the public car parks has ended. Please see our resident permit charges page to find out more about resident parking concessions in our car parks.

Annual parking season tickets

We are unable to suspend any annual season tickets, but can cancel them as at the last working day of any month.

You can cancel the season ticket at any time. Refunds for annual permits paid by debit/credit card upfront will be processed for all whole months remaining, less the £50 admin fee.

If your current permit is for a car park with a waiting list we cannot guarantee that if/when you reapply, the space will still be available.