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Business advice

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Free live webchat

A free live webchat is provided by the Kent and Medway Growth Hub, offering immediate business advice with experts who have 30 years' experience (Monday to Friday, 9am to 6pm)

There is a great deal of resources and tools available from the central government website: Business is GREAT, and you can find a business plan template via the British Library.

Better Business for All is a local partnership that bridges the gap between businesses and bureaucracy, saving you time to concentrate on what really matters in your business.

Research is a major part of business planning. Suitable resources include the British Library Business Centre as well as Ask a Kent Librarian, and the various business Chambers.

Which Franchise offer a range of franchise opportunities.

Specialised Businesses


    • The Department for International Trade provides a range of advice and activities to help get all SME's exporting including a face to face meeting with an expert trade adviser.
    • Open to Export is a free interactive portal where companies can find country/market information, seek advice from other exporters and exchange ideas.
    • Export Savvy is available as an on-line learning tool for businesses who want to learn more about doing business overseas.
    • Kent International Business (KIB) is a Kent-wide initiative which aims to encourage Kent businesses to access overseas markets and to provide information, advice and support to help them do so. For export support activities see Upcoming Events
    • Do you want to expand to China, India or any other part of Asia? Check out the useful and easy business guidance first from Asia House.
    • Those in the science and technology industries can obtain guidance and support from Innovate UK

Support in dealing with unpaid invoices

Help is at hand from The Office of the Small Business Commissioner. In order to help small businesses with this tricky issue The Commissioner will:

  • support small businesses to resolve payment disputes;
  • tackle the unfair payment practices of larger businesses that adversely affect many small businesses.

Visit small business commissioner to find out more, as well as how to take action if a payment is overdue.

Specific late payment enquiries go to or telephone 0121 695 7770.

Business Support events and news

Our Business Support Events page has details on helpful business seminars, workshops and business advice sessions - many are free.

Follow us on Twitter to keep in contact for the latest local business news landing right in front of you @TWBC_Business.

Please note organisations listed here are not necessarily endorsed or vetted by us neither are we responsible for the quality of business advice or service provided.