Royal Victoria Place

Levels 1 - 8 Short Stay - open 6am - 11pm*

Levels 8A and above Long Stay - open 6am - 11pm*

*Royal Victoria Place car park is closed on Easter Sunday, Christmas Day and New Years Day

Levels 1 - 8 (short stay)

Monday to Saturday Tariffs (up to) RingGo Coin/card at machine
1 hour £1.30 £1.60
2 hours £2.40 £2.80
3 hours £3.40 £3.80
4 hours £4.40 £4.80
5 hours £5.20 £5.60
6 hours £5.90 £6.30
24 hours £10.20 £10.40
Night rate £1.50 £1.50
Sunday Tariffs RingGo Charges
1 hour £1.30 £1.60
All day £2 £2

Levels 8a and above (long stay)

Monday to Saturday Tariffs PayByPhone Pay & Display
1 hour £1.30 £1.60
2 hours £2.40 £2.80
3 hours £3.40 £3.80
4 hours £4.40 £4.80
5 hours £5.20 £5.60
24 hours £5.90 £6.30
Night rate £1.50 £1.50
Sunday Tariffs RingGo Charges
1 hour £1.30 £1.60
All day £2 £2

Location

Sat Nav: TN1 2SS

Registering your stay

On arrival, register your stay at the Pay Point (Check In or pre-pay) or use RingGo (mobile App or phone).

Pay Points

Enter your vehicle registration number at the Pay Point and then select Check In or pre-pay.

You do not need to display a ticket.

You can use any Pay Point within the car park.

Pay Points accept debit/credit cards (Mastercard, Visa, Maestro).

Contactless payments including Apple Pay & Android Pay can be made at each Pay Point.

Card/contactless payments only on Level 1.

A valid payment must be authorised by your card provider.

If a payment is declined, the purchase will be cancelled and a receipt stating ‘not a valid ticket’ will be printed.

Please try again or use a different card or payment method.

Coin payments can be made where available (no change given).

CiCo - Check in Check out

Check in with a payment card.

On your return, there is no need to re-enter your vehicle registration number; just tap/insert the same payment card to check out.

Your debit/credit card will be pre-authorised for an all-day tariff when you check in.

However, when you check out you will only be charged for those hours you have used as stated on the tariff boards.

If you experience problems checking out, firstly make sure you are using the same payment card you checked in with.

If you have further problems contact our Parking Team who will be able to check you out manually.

Pre-pay using card or coins

Pay for your parking in advance using coins or card (as traditional Pay & Display car parks).

You do not need to display a ticket.

You do not need to check out.

RingGo

RingGo is up to 40p cheaper than machine rates.

Location code: 28512 (Levels 1-8, Short Stay).

Location code: 28513 (Levels 8A and above, Long Stay).

Calls charged at local rate.

Parking fees will be charged to your credit or debit card.

Optional texts are charged at 20p per text.

Free WiFi available on Level 1 for RingGo users. Look for Car Park Free WiFi on your phones WiFi list. Sign up required for new users.

Charging Periods

Day Rate Monday to Saturday 8am - 6pm and Sunday 10am - 5pm

Night Rate Monday to Sunday 6pm - 5am

There is no need to buy an additional stay if your parking expires after 6pm

Free Parking

Monday to Saturday 5am - 8am and Sunday 5am - 10am & 5pm - 6pm.

Lifts

The lifts are available during trading hours and are located within the Shopping Centre.

Other facilities and services (This car park is maintained by Royal Victoria Place Shopping Centre)

Blue Badge holders park for free with no time limitation. A valid Blue Badge must be clearly displayed. You do not need to register your stay at a Pay Point. Blue Badge parking bays are located on Levels 3 & 6.

Parent & child bays are located on Level 6, normal charges apply.

Motorcycles park free in motorcycle bays, located on Level 1.

Vehicles can be parked overnight. However, it is not possible to exit or enter the car park between 11pm and 6am.

In the event of an emergency please contact Royal Victoria Place 01892 514141.

The height restriction is 6'8\\" (2.03m). If your vehicle exceeds the height restriction please contact us for advice. In most cases your vehicle can be accommodated in an alternative parking area.

Please be aware there are 5mph speed ramps at both entrance and exit.


Park Mark Logo

Awarded the Safer Car Park Award by the Association of Chief Police Officers run in partnership with the British Car Parking Association.

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