Contact us
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
Benefits
Our most popular online benefits services
We also offer a range of other online benefits services and information.
For enquiries about Housing Benefit, Council Tax Support, and any other benefits matters:
Bins and recycling
Our most popular online bins and recycling services
We also offer a range of other online bins and recycling services and information.
For all questions relating to bin collections, recycling sites, and any other waste matters:
Business Portal
Our most popular online Business Portal services
We also offer a range of other online support on our Business Portal.
For any business support enquiries:
Email: business@tunbridgewells.gov.uk
Telephone: 01892 335 538
For Business Rates enquiries:
Email: businessrates@midkent.gov.uk
Telephone: 01892 554 603
Council Tax
Our most popular online Council Tax services
We also offer a range of other online Council Tax services and information.
For enquiries about your Council Tax bill, discounts and exemptions, and any other Council Tax matters:
Homes for Ukraine
For all information and enquiries relating to the Homes for Ukraine scheme:
Housing
Our most popular online housing services
We also offer a range of other online housing services and information.
For advice on the housing register, bidding, homelessness, and any other housing matters:
Parking
Our most popular online parking services
We also offer a range of other online parking services and information.
To discuss parking permits, parking fines, and any other parking matters:
Telephone: 01892 526121
Planning
Our most popular online planning services
We also offer a range of other online planning services and information.
For enquiries about planning permission, and any other planning matters:
All other council services
For all other services:
Write to us
You can write to us at:
Tunbridge Wells Borough Council
Town Hall
Mount Pleasant Road
Royal Tunbridge Wells
Kent TN1 1RS