Coronavirus (COVID-19)
Some of our services have temporarily stopped or changed. See our Changes to Council services page for services’ status and our Coronavirus updates section for latest information.

Voluntary organisations

Age UK Tunbridge Wells
www.ageuk.org.uk/tunbridgewells/
Telephone: 01892 522591


Aspirations Telephone Service
Support for those struggling with their mental health and well-being through a telephone service.
Email: aspirations@porchlight.org.uk
Telephone: 0333 880 2730


Calm
Free resources for those with feelings of anxiety.
Citizens Advice Bureau (Tunbridge Wells)
www.catwd.org.uk/
Telephone: 01892 600161


Carers UK - Advice to Carers
Guidance for carers.
This includes guidance on being prepared for emergencies, protecting those you care for, and information for working carers.


Churches (Church of England)
https://www.achurchnearyou.com


Community foodbank (Nourish)
Telephone: 01892 548892
www.nourishcommunityfoodbank.org.uk - operates throughout the Tunbridge Wells borough, responding to referrals from agencies they provide emergency food and provisions to people in need.


Crosslight Advice
Free Debt Advice and Money Education
https://www.crosslightadvice.org/


Government (Community Shielding)
www.gov.uk/coronavirus-extremely-vulnerable
Telephone: 0800 0288327 (Government dedicated helpline for those in receipt of the NHS shielding letter/advice).


entitledto
https://www.entitledto.co.uk/help/coronavirus_help


Imago
https://www.imago.community/


Involve
https://www.involvekent.org.uk/safe-and-well
Telephone: 03000 810005


Mind
Visit the Mind website to see more information about how you can look after your wellbeing at this time and to plan for staying indoors or at home.


Sustain Community Food Bank
at Tonbridge Baptist Church
https://www.tonbridgebaptist.church/get-involved/tn10/sustain/


Mediation Schemes

Maidstone Mediation
Telephone: 01622 692843 or email maidstonemediation@gmail.com
http://www.maidstonemediation.co.uk/


West Kent Mediation
Telephone: 01732 469696 or email theoffice@wkm.org.uk
https://wkm.org.uk/


Ofgem
The energy regulator is providing advice about managing and paying for your gas and electricity supply during the outbreak.


Youth Support

Kent Young Carers
A countywide service for Young Carers aged 5-18 across Kent who have caring responsibilities for a family member with a long-term illness, disability, mental health or substance misuse issue. Referrals can be made by families or by professionals working with the families (with the family’s consent)
https://www.imago.community/Children-and-Young-People/Kent-Young-Carers
Email: info@kentyoungcarers.org.uk
Telephone: 0300 111 1110


Salus
Salus run a variety of online youth sessions for all 7-19 year olds. They can book on to sessions at: https://salusgroup.org.uk/news/. The website will be updated weekly with new programmes.


Kenward Trust
Delivering youth outreach to support getting young people off the street plus providing some phone support for parents who are concerned with substance misuse. Please contact John on 07988 480736 or email john.shanley@kenwardtrust.org.uk


Early Help
Tunbridge Wells Youth Hub are continuing to support families and young people via virtual platforms and phone calls. For information visit their Facebook page https://www.facebook.com/TunbridgeWellsYouthHub/ or Instagram page TWYouthHub or call 03000416200


Reachout Youth
A charity providing support to 13-19-year-olds experiencing emotional or mental health difficulties.


A - Z of council services