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Planning Services - Development Management Planning Privacy Notice

Details of what information we collect from you, what we do with it and who it might be shared with

What information do we collect from you?

We collect personal information about you such as your name and address.  This information is provided to us as part of your planning application. Sometimes other information you may feel is sensitive to you is also part of the application. This may be financial or health information, for example.

Why do we collect this information?

We have a statutory duty to collect this information to provide Planning Services to you and other residents in the Borough. In order for us to do this, you must provide your personal information to us.

Who might we share your information with?

The information Communications services collect will be stored by Maidstone Borough Council on our behalf.  You can view their privacy information here.

If you make a payment to us, Civica will also use your information, but only on our instructions. They won’t use it for any other reasons, and they have to look after it in the same way we would. You can view their privacy information here.

What do we do with your information?

We use the information you provide to process your planning application. We will not use it for any other purposes without your consent, or without telling you first.

Sometimes we have to give it to other authorities, organisations or people. This would be for the prevention or detection of crime, or because of legal matters, for example. We don't need your consent to do this, but if we can, we'll let you know if we've passed your information on.

How long to we keep hold of your information?

We will only keep your information for as is necessary for the purpose for which it was collected. Once we no longer need it, we will retain it for a set period (a retention period) but not use it. When the retention period expires we will delete your information from our records.  You can view our Retention Schedule here.

How can I access the information you hold about me, find out further information on privacy rights, or raise a concern?

You can access the information we hold about you at any time. If you would like to do this, have any queries or questions, or want to raise a concern about the way in which we are using your personal information, please contact our Data Protection officer.

Email the Data Protection Officer at dataprotection@tunbridgewells.gov.uk.

Other ways to contact

01892 554077

The Data Protection Officer,
Tunbridge Wells Borough Council
Room 110,
Town Hall,
Royal Tunbridge Wells, Kent
TN1 1RS

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