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Planning Policy Privacy Notice

What information do we collect from you?

Contact information such as your name, email and postal address. Also any responses you make to Local Plan and planning policy related public consultations will be held alongside your contact details. We don’t collect other information you may feel is sensitive to you.

Why do we collect this information?

To enable residents of the borough to have their say on future development in the borough, because it is in the wider public interest to do so. If you do not give us your personal information, we may be unable to provide this service to you. This is in the form of sending you notifications about Local Plan and planning policy related public consultations in order to enable you to have your say on future development in the borough. You can tell us to stop using your information at any time but we may have to stop informing you of future consultations.

Our legal basis for processing your personal data is a task carried out in the public interest or in the exercise of official authority.

Who might we share your information with?

Objective, our consultation portal software providers (, will also store your information for support purposes only.

When you make a comment on a Local Plan or planning policy related public consultation, your name may be published alongside your comment.

The Planning Inspectorate will also use your information. They may use it for their own reasons that are different to ours, but they still have to look after it in the same way. You can view their privacy information here:

What do we do with your information?

We use it to inform you of Local Plan and planning policy related public consultations. We won't use it for any other purposes without your consent, or without telling you first.

Sometimes we have to give it to other authorities, organisations or people. This would be for the prevention or detection of crime, or because of legal matters, for example. We don't need your consent to do this, but if we can, we'll let you know if we've passed your information on.

How long do we keep hold of your information?

For as long as we need it. Once we no longer need it, we will keep it for a set period (a retention period) but not use it. When the retention period expires we will delete your information from our records. You can view our Retention Schedule here.

How can I access the information you hold about me, find out further information on privacy rights, or raise a concern?

Email the Data Protection Officer at

Other ways to contact

01892 554077

The Data Protection Officer,
Tunbridge Wells Borough Council
Room 110,
Town Hall,
Royal Tunbridge Wells, Kent

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