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Email Newsletters and Reminders Privacy Notice

Details of what information we collect from you, what we do with it and who it might be shared with.

What information do we collect from you?

Information like your email address, your name and your postal address, depending on the service you subscribe to.

If you choose to include any other information when subscribing to a service, it will be saved to our databases but not used for any other purpose.

Why do we collect this information?

We collect your email address so that we can send you the emails you have subscribed to. We rely on your consent to do this.

Who might we share your information with and how long do we keep hold of it?

Tunbridge Wells Borough Council will keep hold of your information for as long as you remain subscribed to the service. Once you unsubscribe from the service, we will remove your email address from our systems.

Maidstone Borough Council stores your information on our behalf. View the Maidstone Borough Council privacy information here.

How can I unsubscribe from the service?

You can stop receiving emails from us at any time by clicking unsubscribe in the email you've been sent. You can also contact us and asked to be removed from any of our email services.

How can I access the information you hold about me, find out further information on privacy rights, or raise a concern?

Email the Data Protection Officer at dataprotection@tunbridgewells.gov.uk.

Other ways to contact

01892 554077

The Data Protection Officer,
Tunbridge Wells Borough Council
Room 110,
Town Hall,
Royal Tunbridge Wells, Kent
TN1 1RS

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